Privacy policy

Data protection declaration

Unless otherwise stated below, the provision of your personal data is neither required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it has no consequences. This only applies if no other information is provided during subsequent processing operations.
“Personal data” means any information relating to an identified or identifiable natural person.


Server log files
You can visit our websites without providing any personal information.
Every time you access our website, usage data is transmitted to us or our web host/IT service provider through your Internet browser and stored in log data (so-called Server log files) are stored. These stored data include, for example:b the name of the page accessed, date and time of access, the IP address, the amount of data transferred and the requesting provider. The processing takes place on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring trouble-free operation of our website and in improving our offering.

Contact

Responsible person
Contact us if you wish. The contact details of the person responsible for data processing can be found in our legal notice.

Customer's unsolicited contact via email
If you initiate business contact with us via email, we will only collect your personal data (name, email address, message text). scope provided by you. The data processing serves to process and answer your contact request.
If contacting the implementation of pre-contractual measures (e.g. Advice if you are interested in purchasing, preparing an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.
If contact is made for other reasons, this data processing takes place on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in processing and answering your request.In this case, you have the right, for reasons arising from your particular situation, to exercise this at any time in accordance with Art. 6 para. 1 lit. f GDPR to object to the processing of your personal data.
We only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Collection and processing when using the contact form
When you use the contact form, we only collect your personal data (name, email address, message text) to the extent provided by you. The data processing serves the purpose of establishing contact. By sending your message, you consent to the processing of the transmitted data. The processing takes place on the basis of Art. 6 para. 1 lit. a GDPR with your consent.
You can revoke your consent at any time by notifying us, without this affecting the lawfulness of the processing carried out based on the consent before its revocation. We only use your email address to process your request. Your data will then be deleted unless you have consented to further processing and use.


WhatsApp Business
If you contact us via WhatsApp for business purposes, we use the WhatsApp Business version of WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2 , Ireland; “WhatsApp”). If you are located outside the European Economic Area, this service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA).
The data processing serves to process and answer your contact request. For this purpose, we collect and process your mobile phone number stored on WhatsApp, if provided, your name and other data to the extent provided by you. For the service, we use a mobile device whose address book only stores data from users who have contacted us via WhatsApp. Personal data will not be passed on to WhatsApp without you having already given your consent to WhatsApp.
Your data will be sent from WhatsApp to Facebook Inc. servers. transmitted in the USA.
If contacting the implementation of pre-contractual measures (e.g. Advice if you are interested in purchasing, preparing an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.
If contact is made for other reasons, this data processing takes place on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in providing quick and easy contact and answering your request.In this case, you have the right, for reasons arising from your particular situation, to exercise this at any time in accordance with Art. 6 para. 1 lit. f GDPR to object to the processing of your personal data.
We only use your personal data to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
You can find more information about terms of use and data protection when using WhatsApp at https://www.whatsapp.com/legal/#terms-of-service and https://www.whatsapp.com/legal/#privacy-policy.


Customer account      Orders      

Customer account
When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing takes place on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without this affecting the lawfulness of the processing carried out based on your consent before its revocation. Your customer account will then be deleted.


Collection, processing and transfer of personal data when placing orders
When you place an order, we only collect and process your personal data to the extent that this is necessary to fulfill and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide it will result in no contract being concluded. The processing takes place on the basis of Art. 6 para. 1 lit. b GDPR and is necessary for the fulfillment of a contract with you.
Your data will be passed on, for example, to the shipping companies and dropshipping providers you have chosen, payment service providers, service providers for order processing and IT service providers. In all cases we strictly observe the legal requirements. The amount of data transmission is limited to a minimum.


Advertising      

Use of your personal data to send you postal advertising
We use your personal data (name, address), which we received in the context of selling a good or service, to send you postal advertising, unless you have objected to this use. The provision of this data is necessary for the conclusion of the contract. Failure to provide it will result in no contract being concluded.
The processing takes place on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in direct advertising.You can object to this use of your address data at any time by notifying us.The contact details for exercising your objection can be found in the legal notice.

Use of the email address for sending newsletters
We use your email address, regardless of contract processing, exclusively for our own advertising purposes to send newsletters, provided you expressly do so have agreed. The processing takes place on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent before its revocation. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list.


Your data will be passed on to an email marketing service provider as part of order processing. It will not be passed on to other third parties.


Shipping service provider      

Passing on the email address to shipping companies for information about the shipping status
We pass on your email address to the transport company as part of the contract processing, provided you have expressly agreed to this in the ordering process. The purpose of the transfer is to inform you by email about the shipping status. The processing takes place on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us or the transport company, without affecting the lawfulness of the processing carried out based on your consent before its revocation.



Payment service providers       Credit information      

Use of PayPal
All PayPal transactions are subject to the PayPal data protection declaration . You can find this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full


Data collection and processing for credit checks
If we make advance payments, e.g. b When paying by invoice or direct debit, we reserve the right, if necessary. to obtain credit information based on mathematical-statistical methods using infoscore Consumer Data GmbH, Rheinstraße 99, 76532 Baden-Baden. To do this, we transmit the personal data required for a credit check and use the information received about the statistical probability of non-payment to make a balanced decision about the establishment, implementation or termination of the contractual relationship. The credit report can contain probability values ​​(score values) that are calculated on the basis of scientifically recognized mathematical-statistical methods and whose calculation includes, among other things, address data. Your concerns will be considered in accordance with the statutory provisions. The data processing serves the purpose of checking your creditworthiness to initiate a contract. The processing takes place on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in protecting against non-payment if we make advance payments.You have the right to object to this at any time for reasons arising from your particular situation in accordance with Art. 6 para. 1 lit. f DSGVO-based processing of your personal data by notifying us. The provision of the data is necessary for the conclusion of the contract with the payment method you require. Failure to provide this means that the contract cannot be concluded using the payment method you have chosen.


Use of personal data when selecting Klarna payment options
In order to be able to offer you Klarna's payment options, we will transmit personal data, such as contact details and order details, to Klarna. In this way, Klarna can assess whether you can use the payment options offered through Klarna and adapt the payment options to your needs. General information about Klarna can be found at: https://www.klarna.com/de/. Your personal information will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection regulations at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy.



Cookies
Our website uses cookies. Cookies are small text files that are stored in the internet browser or stored on a user's computer system by the Internet browser. When a user accesses a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is accessed again.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them and prevent the storage of the cookies and the transmission of the data they contain. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may then not be able to use all functions of this website to their full extent.
You can use the links below to find out how to manage cookies in the most important browsers (e.g.a can also deactivate:

 
Technically necessary cookies
Unless any other information is provided below in the data protection declaration, we only use these technically necessary cookies for the purpose of making our offering more user-friendly, effective and secure. Cookies also enable our systems to recognize your browser even after you change pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after a page change.
The use of cookies or comparable technologies is based on Section 15 Para. 3 p. 1 TMG. Your personal data is processed on the basis of Art. 6 para. 1 lit. f GDPR from our overriding legitimate interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our offering.
You have the right to object to this processing of personal data concerning you at any time for reasons relating to your particular situation.
 


Analysis      Advertising tracking      

Use of Google Analytics
We use the web analysis service Google Analytics from Google LLC on our website. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and compliance with applicable data protection laws.
The data processing serves the purpose of analyzing this website and its visitors as well as for marketing and advertising purposes. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. You can, among other things,a The following information is collected: IP address, date and time of page access, click path, information about the browser you use and the device you use, pages visited, referrer URL (website through which you accessed our website ), location data, purchasing activity.The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data.
Google Analytics uses technologies such as cookies, web storage in the browser and web beacons that enable analysis of your use of the website. The information generated in this way about your use of this website is usually transmitted to a Google server in the USA and stored there. IP anonymization is activated on this website. As a result, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
The use of cookies or comparable technologies is based on Section 15 Paragraph. 3 p. 1 TMG. Your personal data is processed on the basis of Art. 6 para. 1 lit. f DSGVO from our overriding legitimate interest in the needs-based and targeted design of the website.You have the right to object to this processing of personal data concerning you at any time for reasons relating to your particular situation.
You can prevent the collection of data generated by Google Analytics and related to your use of the website (incl. your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de
To prevent data collection and - To prevent storage by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent your data from being collected in the future when you visit this website. You must opt ​​out on all systems and devices you use for this to be effective. If you delete the opt-out cookie, requests will be sent to Google again. If you click here, the opt-out cookie will be set: Deactivate Google Analytics.
You can find further information about terms of use and data protection at https://www.google.com/analytics/terms/de.html or under https://www.google.de/intl/de/policies/ and under https://policies.google.com/technologies/cookies?hl=de.

Use of the Facebook Pixel
We use the remarketing function “Custom Audiences” from Facebook Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland “Facebook”) on our website.
Facebook Ireland and we are jointly responsible for the collection of your data when you integrate the service and the transmission of this data to Facebook. The basis for this is an agreement between us and Facebook Ireland on the joint processing of personal data, in which the respective responsibilities are determined. The agreement can be accessed at https://www.facebook.com/legal/controller_addendum. We are then particularly responsible for fulfilling the information obligations in accordance with Art. 13, 14 GDPR, for compliance with the security requirements of Art. 32 GDPR with regard to the correct technical implementation and configuration of the service as well as compliance with the obligations under Art. 33, 34 GDPR, to the extent that a breach of personal data protection affects our obligations under the joint processing agreement. Facebook Ireland is responsible for protecting the rights of those affected in accordance with Art. 15 – 20 GDPR to enable the security requirements of Art. 32 GDPR with regard to the security of the service and the obligations under Art. 33, 34 GDPR, to the extent that a breach of personal data protection affects Facebook Ireland's obligations under the joint processing agreement.
The application serves the purpose of targeting visitors to the website with interest-based advertising on the social network Facebook. For this purpose, Facebook's remarketing tag was implemented on the website. This tag is used to establish a direct connection to the Facebook servers when you visit the website. This sends information to the Facebook server about which of our pages you have visited. Facebook assigns this information to your personal Facebook user account. When you visit the social network Facebook, you will be shown personalized, interest-based Facebook ads.
Your data may be transferred to the USA.
The use of cookies or comparable technologies is based on Section 15 Paragraph. 3 p. 1 TMG. Your personal data is processed on the basis of Art. 6 para. 1 lit. f GDPR based on our overriding legitimate interest in targeting site visitors with interest-based advertising.You have the right to object to this processing of personal data concerning you at any time for reasons relating to your particular situation. You can disable the Custom Audiences remarketing feature here.
More information about the collection and use of data by Facebook, your rights in this regard and options for protecting your privacy can be found in Facebook's data protection information at https://www.facebook.com/about/privacy/.


Use of Google Ads conversion tracking
We use the online advertising program “Google Ads” on our website and within this context conversion tracking (visit action evaluation). Google Conversion Tracking is an analysis service provided by Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and compliance with applicable data protection laws.
If you click on an ad placed by Google, a cookie for conversion tracking will be stored on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages on our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to that page. Each Google Ads customer receives a different cookie. There is therefore no possibility that cookies can be tracked via the websites of Ads customers.
The information collected using the conversion cookie serves the purpose of creating conversion statistics. Here we find out the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information that can be used to personally identify users.
Your data may be transferred to the USA.
The use of cookies or comparable technologies is based on Section 15 Paragraph. 3 p. 1 TMG. Your personal data is processed on the basis of Art. 6 para. 1 lit. f GDPR based on our overriding legitimate interest in targeting site visitors with interest-based advertising.You have the right to object to this processing of personal data concerning you at any time for reasons relating to your particular situation.
You can deactivate personalized advertising for you in the Google advertising settings. Instructions can be found at https://support.google.com/ads/answer/2662922?hl=de 
Alternatively, you can prevent the use of cookies by third parties by visiting the Network Advertising Initiative opt-out page at https://www.networkadvertising.org/choices/ and implement the further information about the opt-out mentioned there. You will then not be included in the conversion tracking statistics.
More information and Google's privacy policy can be found at: https://www.google.de/policies/privacy/

Use of Google AdSense
We use the AdSense function of Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”) on our website. If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and compliance with applicable data protection laws. The data processing serves the purpose of renting out advertising space on the website and targeting website visitors with interest-based advertising. Using this function, visitors to the provider's website are shown personalized, interest-based advertising ads from the Google Display Network. Google uses cookies that enable analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Google may transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. Under no circumstances will Google associate your IP address with other Google data.

The use of cookies or comparable technologies is based on Section 15 Para. 3 p. 1 TMG. Your personal data is processed on the basis of Art. 6 para. 1 lit. f GDPR based on our overriding legitimate interest in targeting site visitors with interest-based advertising.You have the right to object to this processing of personal data concerning you at any time for reasons relating to your particular situation.
You can permanently deactivate Google's use of cookies by following the link below and downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=de. Alternatively, you can prevent the use of cookies by third parties by visiting the Network Advertising Initiative deactivation page at https://www.networkadvertising.org/choices/ and implementing the further opt-out information provided there. Further information and Google's privacy policy can be found at: https://www.google.com/policies/technologies/ads/ and https://www.google.de/policies/privacy/
 
Use of the remarketing or “similar target groups” function of Google Inc.
We use the remarketing or “similar target groups” function of Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”) on our website. If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and compliance with applicable data protection laws.
The application serves the purpose of analyzing visitor behavior and visitor interests. Google uses cookies to carry out the analysis of website usage, which forms the basis for creating interest-based advertisements. The cookies record visits to the website as well as anonymized data about the use of the website. There is no storage of personal data of visitors to the website. If you subsequently visit another website in the Google Display Network, you will be shown advertisements that most likely take into account previously accessed product and information areas.
Your data may be transferred to the USA.
The use of cookies or comparable technologies is based on Section 15 Paragraph. 3 p. 1 TMG. Your personal data is processed on the basis of Art. 6 para. 1 lit. f GDPR based on our overriding legitimate interest in targeting site visitors with interest-based advertising.You have the right to object to this processing of personal data concerning you at any time for reasons relating to your particular situation.
You can permanently deactivate Google's use of cookies by following the link below and downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=de
Alternatively, you can Prevent the use of cookies by third parties by accessing the Network Advertising Initiative deactivation page at https://www.networkadvertising.org/choices/ and implementing the further opt-out information provided there.
More information about Google Remarketing and the associated data protection declaration can be found at: https://www.google.com/privacy/ads/


Plug-ins and miscellaneous

Use of the Google Tag Manager
We use the Google Tag Manager from Google LLC on our website. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and compliance with applicable data protection laws.
This application manages JavaScript tags and HTML tags, which are used to implement tracking and analysis tools in particular. The data processing serves the purpose of tailoring and optimizing our website.
The Google Tag Manager itself neither stores cookies nor processes personal data. However, it enables the triggering of additional tags that can collect and process personal data.
More information about terms of use and data protection can be found here.

Use of Google reCAPTCHA 
We use the reCAPTCHA service from Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”) on our website.
If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and compliance with applicable data protection laws.The query serves the purpose of distinguishing between input by a human or by automated, machine processing. For this purpose, your input will be transmitted to Google and used there. In addition, the IP address and any other data required by Google for the reCAPTCHA service are transmitted to Google.This data is processed by Google within the European Union and may also be transmitted to the USA.
The processing takes place on the basis of Art. 6 para. 1 lit. f GDPR in the legitimate interest of protecting our website from automated spying, misuse and SPAM.You have the right at any time for reasons arising from your particular situation to comply with this in accordance with Art. 6 para. 1 lit. f GDPR to object to the processing of your personal data.
More information about Google reCAPTCHA and the associated data protection declaration can be found at: https://www.google.com/recaptcha/intro/android.html and https://www.google.com/privacy.



Rights of those affected and storage period

Duration of storage
After the contract has been fully processed, the data will initially be stored for the duration of the period Warranty period, then stored taking into account statutory retention periods, in particular tax and commercial law, and then deleted after the deadline has expired, unless you have consented to further processing and use.


Rights of the data subject
If the legal requirements are met, you have the following rights in accordance with Art. 15 to 20 GDPR on: Right to information, to correction, to deletion, to restriction of processing, to data portability.
In addition, according to Art. 21 para. 1 GDPR you have the right to object to processing that is based on Art. 6 para. 1 f GDPR, as well as processing for the purpose of direct advertising.


Right to complain to the supervisory authority
In accordance with Art. 77 GDPR you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not lawful.


Right to object
Is the personal data processing listed here based on our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR, you have the right to object to this processing at any time with future effect for reasons arising from your particular situation.
After an objection has been made, the processing of the data concerned will be terminated unless we can demonstrate compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims .


If personal data is processed for direct advertising purposes, you can object to this processing at any time by notifying us. After an objection has been made, we will stop processing the data concerned for the purpose of direct advertising.

last updated: 20.07.2021